IWV Support

Customer Support

Our friendly and knowledgeable customer support team is available to help answer any questions you may have about your veterinary dental imaging systems.

Give us a call at 800.929.4413.

If you're looking to register an IWV product, visit our Product Registration page.


Customer Support Team

Imaging Support Tech - [email protected]



If you’ve experienced problems with your ProImage software please note that Microsoft recently made an update on April 8, 2014 to Microsoft XP that caused incompatibility issues with a large number of existing software, including ProImage.

For a reliable long-term solution, we invite our ProImage customers to upgrade to ViewAll™ 3.2 Software.

Dramatically improves image quality DICOM functionality. More robust, easier to navigate, easier to use. Works on Windows 7, 8 and newer. Please be aware that if you are running ProImage on Windows XP, Microsoft has announced that it has ended support for Windows XP. ProImage software is incompatible with Windows 8 or newer. We highly recommend upgrading to ViewAll™ 3.2 software.

Call 800.929.4413 to upgrade now to ViewAll™ 3.2.

Product Registration


Please Note: Before you register, you will need both your machine's assembly number and the serial number of the device. The assembly number may also be called a part number or a catalog number. You can find this information on either your warranty card or on the machine itself on the serial plate.

Items marked with * are required

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