Veterinary x-ray machine buyer’s guide

A veterinary x-ray system is five decisions, not one. Here is what each one changes, and the questions that separate a turnkey system from a box of parts.

1. The generator

The generator produces the x-ray. For full-body work it is usually built into a table system or mounted on a tube stand; for dental work it is an intraoral unit on a wall arm, a mobile stand, or a handheld body. Output (kV and mA), focal spot size and how consistently it performs on your building’s power all affect image quality.

Portable generators matter for equine and ambulatory practice. The IWV Ultra Light runs on a battery for up to 500 exposures per charge and weighs 25 lb.

2. The receptor: film, CR or DR

Film needs a darkroom, chemistry and a processor. Every retake repeats the cost and the wait.

Computed radiography (CR) uses a reusable phosphor plate in a cassette. After exposure you carry the cassette to a reader, which scans it. The IWV CR eco produces a processed image in about 30 seconds and works with your current table.

Digital radiography (DR) uses a flat panel detector that sends the image straight to the screen. With System X the image appears in 2 to 5 seconds, and the IWV FP captures in 3 to 5 seconds, so a retake happens while the patient is still positioned. Read CR vs DR for veterinary practices for the full comparison.

3. The table and positioning

If your table is still sound, a flat panel like the IWV FP fits most existing tables. If you are building or replacing the room, a complete system such as IWV System X includes a four-way float table, generator, detector and workstation.

4. Software, DICOM and your practice systems

Look for DICOM 3.0 compatibility so images can move to radiologists, specialists, other locations and PACS. Ask whether the imaging software talks to your practice management software, how many workstations are licensed, and whether one program runs every device you own. IWV’s ViewAll is one application for all IWV digital equipment.

5. The room, power and installation

System X runs on a dedicated 110 V, 20 A circuit. Compared with competing 220 V systems, System X saves $3,000 to $8,000 or more in electrical installation, per IWV. Wall-mounted dental x-rays need a suitable wall and a certified installer; a handheld generator like the Image-Vet FleXX needs none.

Ask who does the installation. IWV does not outsource installation, training or support to contractors, and Image-Vet wall-mount installs go through IWV-certified installers. A warranty can depend on it: IWV’s limited warranty requires a pre-authorized installer.

Questions to ask every vendor

IWV publishes these for clinics comparing digital dental systems. They apply just as well to full-body imaging.

  • Will I get free technical support for the life of the system?
  • How much will I have to pay for a support contract once my warranty is up?
  • Can I use my regular x-ray machine for dental radiographs?
  • Is CR an efficient technology for dental radiographs?
  • Do you offer a trade-in or trade-up program when I need to upgrade?
  • Will I have access to US-based support from a knowledgeable, English-speaking technician?
  • I’m upgrading from older technology. How will I transfer my patient history, and what will it cost to access my data?
  • Do I have to buy data storage or cloud services from you to keep access to my patients’ radiographs?
  • Can I use any sensor with any software?
  • If something goes wrong, will you give me preferred pricing to replace my equipment and help me file an insurance claim?

Frequently asked questions

What are the main parts of a veterinary x-ray system?

A generator that produces the x-ray, a receptor that captures the image (film, a CR plate or a DR detector), a table or positioning setup, a computer with imaging software, and the room and electrical service that support it all.

Should a veterinary practice buy DR or CR?

CR gets you off film and works with an existing table. DR puts the image on screen in seconds with no cassette to process, which saves time on every study. Many practices compare both on cost per study and time on the table.

What questions should I ask a veterinary x-ray vendor?

Who installs, trains and supports the system; what support costs after the warranty; how patient history moves from your old system; whether you must buy storage or cloud services; whether any sensor works with any software; and whether there is a trade-in program.

Talk it through with an imaging consultant

Tell us how your practice works. A consultant will match you with the right system, explain trade-in options and send a quote.

(303) 996-8489
  • One company sells, installs, trains and supports it
  • Trade-in and trade-up incentives on film, CR and older sensors
  • Headquartered in Englewood, Colorado
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