IWV Support

Customer Support

Our friendly and knowledgeable Customer Support Team is available to answer questions about our veterinary radiology dental imaging systems.

 

USA (800) 929-4413

International (303) 996-8489

Imaging Support Tech email - [email protected]

 

If you want to register an IWV Digital X-Ray vet x-ray machine, visit our Product Registration page.

 

ATTENTION ALL PROIMAGE SOFTWARE USERS:

If you’ve experienced problems with your ProImage software please note that Microsoft made an update on April 8, 2014 to Microsoft XP that caused incompatibility issues with a large number of existing software, including ProImage.  For a reliable long-term solution, we invite our ProImage customers to upgrade to ViewAll™ 3.2 Software at a discounted price.  ViewAll™ 3.2 dramatically improves image quality, DICOM functionality, is more robust, easier to navigate and easier to use. ViewAll™ 3.2 works on Windows 7, 8 and newer.

Please be aware that if you are running ProImage on Windows XP, Microsoft has announced that it has ended support for Windows XP. ProImage software is incompatible with Windows 8 or newer. We highly recommend upgrading to ViewAll™ 3.2 software.

Contact IWV Digital X-Ray to upgrade now to ViewAll™ 3.2.

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CONTACT SUPPORT

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If you need immediate assistance, please have your Customer ID or Order Number ready and call (800) 929-4413

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